ANNUAL REPORT ‘12
BUSINESS REVIEW
60
Although there were fewer turnarounds and the
number of tonnes handled decreased, turnover rose by
1.4 million euros
4
, through the revision of current
handling contracts, the registration of extraordinary
revenue (i.e. 2010 salary revision process), as well as
the diversification of the business for the provision of
secondary activities.
The revenue per worker (handling) fell 1%, while the
personnel costs per worker were reduced by 6%, with
Portway, S.A. benefiting from the various legal salary
reductions (extra work, compensatory rests, and salary
cuts and suspended extras).
In terms of FTE (full time equivalent) productivity
(flights serviced per employee) fell by about 6%
compared to 2011
5
.
Even so, the EBITDA was 6.9 million euros
4
, while
the net result hit 3.8 million euros
4
(38% more than
2011).
For the ninth straight year, Portway, S.A. won Trans-
portes & Negócios’s “Best Air Freight Handling Agent”
award and various prizes for the operating performance
in the area of baggage charges and punctuality.
Portway, S.A.’s activity was directly affected by several
factors:
• Support in the preparation and opening of easyJet’s
base in Terminal 2 of Lisbon airport;
• Continuation as sole operator of ground handling
at Faro airport (the winner of the competition
for the second handling licence at this airport still
remains to be announced);
• Licenced by INAC to provide ground assistance
services at Beja airport;
• The renewal of contracts with existing customers,
and on generally more favourable terms;
• Continued performance of secondary activity in
revenue (accounting for 18% of revenue);
• Market study and possibility of renewing the
request for a licence to provide ground assistance
at Azores airports, in light of the foreseeable
liberalisation of the market, as public service
obligations are eliminated and new airlines come
in, particularly, low-cost carriers and airfreight
companies.
Major investments in 2012 included expanding the
operating equipment at Faro airport and replacing
assorted equipment at all the sites.
7.3_NON-AVIATION BUSINESS
Changes in the air transport sector have made it
necessary to adopt new management practices,
specifically in commercial terms. Airports, in their
position as airport cities, fulfil a wider role by engaging
in ancillary services designed with passengers, visitors,
4
Includes intra-group transactions.
5
A drop of about 4%, counting temporary work.
