2012 | ANNUAL REPORT

Table of Contents

VISION, MISSION AND VALUES 2
CONTENTS 3
THE ANA GROUP - AN OVERVIEW 5
BUSINESS PORTFOLIO 21
COMMITMENT TO SOCIETY 71
ECONOMIC AND FINANCIAL REVIEW 91
CORPORATE GOVERNANCE 113
OUTLOOK 143
ANNEXES 151
ACCOUNTS 163
AUDIT, REPORTS AND OPINIONS 255

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