ANNUAL REPORT ‘12
HUMAN RESOURCES
79
The 5,057 training participations mean that each staff
member, on average, received 41 hours of training.
Over the course of 2012, the principal activities in the
training area included:
• The implementation of long-distance learning
through: webmeeting, applied to the post-graduate
course in Airport Management (Infrastructures
and Operations), enabling simulcast sessions at
various airports; e-learning (specifically b-learning),
applicable to training in the area of health and
safety at work and the post-graduate/specialis-
ation programmes in Airport Management;
• The launching of the Specialisation Diploma in
Airport Planning and Engineering, which started in
2011;
• The structuring of an evaluation process for training
providers that would allow the company to gauge
the value and response capacity of the contracted
training entities.
A final important point to make is that ANA, S.A. is
implementing a set of procedures to monitor and
control the training budget. The goal is to specialise
the accounting of training costs by function and
improve the ability of the company to intervene in the
technical-pedagogical validation of all the training
actions.
